What is the SIMS Learning Gateway?
SIMS Learning Gateway (SLG) is a system that allows parents/carers to have access to information that we keep about their children.

What information can I access?
Currently SLG allows you to see information about your child’s attendance, assessments, conduct log, which includes achievement and behaviour management, as well as their timetable. SLG uses real-time data, so the information is always current. Charters School takes electronic registers in morning registration and in all five lessons.

Can I see whether my child has arrived in school?
Our tutors finish their morning registers by 9am. You will be able to log in to SLG at 9am to see whether your child has been marked as present. However, there are several reasons why the register may be late going into the SIMS system (for example, a tutor may not be in school so the register may initially be done on paper by a cover supervisor). If you notice that your child is not registered, please wait and check after 9.30am before contacting the school. If you have any queries regarding attendance, please email guyej002@rbwm.org.

What if I spot inaccuracies in the information?
Data integrity is important to us. While we endeavour to make sure that all of our data is accurate, we realise that mistakes are possible. If you have any queries regarding the information about your child, including assessment information, please email charters@chartersschool.org.uk.

Who gets access to this information?
We launched SLG for all students, parents and carers in 2009. We sent out usernames and passwords to all parents/carers that we have registered as the primary point of contact for each child. If you are not the primary contact, or have not received your username, please email our ICT helpdesk. If you do not have access to the Learning Gateway and feel you should have, you should contact the school office in the first instance.

Charters School, RBWM IT Services and Capita Children’s Services have worked to provide a secure system for this information. All of the data is stored on site at the school. Parents/ carers log into secure servers. Data is sent over secure protocols from Charters School to the computer of the parent/ carer viewing SLG. We have taken every precaution to prevent this information being viewed by people who should not have access to it.